// Custom creations

Custom Order Policy

Last updated: August 31, 2026. This policy explains how custom-print requests, quotes, approvals, and production are handled.

Requests and quotes

A request is not an order. Gamer 4 Life reviews the idea, files, measurements, intended use, material, colours, finishing, timing, and production requirements before confirming availability and price. Any required deposit, payment schedule, taxes, delivery charges, and order-specific conditions will be included in the quote.

Customer approval

Production begins only after the customer approves the confirmed details and any required payment or deposit is received. Approval means the customer accepts the documented size, material, colour, design, price, and estimated timing.

Files and permissions

Customers must have the right to provide and use submitted files, logos, characters, images, or other protected material. Gamer 4 Life may refuse requests that appear unsafe, unlawful, infringing, hateful, deceptive, or unsuitable for the workshop.

3D-print characteristics

Layer lines, support marks, seams, small colour variations, and other normal characteristics may be visible. Exact colour matching cannot be guaranteed across screens, filament batches, or materials.

Changes and cancellations

Changes requested after approval may affect price and timing. Cancellation requests are reviewed according to the work already completed and costs already committed. Once design work, material preparation, or printing has begun, deposits and payments may be non-refundable except where required by law or where Gamer 4 Life cannot complete the approved order. Order-specific terms are confirmed before production begins.

Fit and intended use

Customers are responsible for providing accurate measurements and intended-use information. Unless specifically agreed in writing, creations are not represented as food-safe, medical, safety-critical, load-bearing, electrical, automotive, or suitable for regulated use.

Consumer rights

This policy does not limit rights or remedies provided by applicable consumer-protection law. Concerns about a faulty, defective, damaged, or incorrect item will be reviewed and addressed appropriately.

Contact

Questions can be sent through the contact page.